Pool Maintenance
Water Testing

Frequently Asked Questions

Pool Maintenance
Water Testing

Maytronics Dolphin Robotic Pool Cleaners

Looking for quick answers about how Dolphin robotic pool cleaners work, how to maintain them, or troubleshoot issues? Here’s everything pool owners need to know before and after purchasing a Maytronics robotic pool cleaner.

Getting Started with Dolphin Cleaners

Maytronics Dolphin cleaners use advanced smart navigation, rotating scrubbing brushes, and powerful suction to automatically clean your pool’s floor, walls, and waterline. They operate independently of the pool’s filtration system.

Most models are suitable for all pool surfaces including concrete, fibreglass, vinyl, and tiled pools. Always check the specific model’s compatibility before purchasing.

For routine cleaning, running the cleaner 2–3 times per week is recommended. During periods of heavy use, daily operation may be ideal.

No, Dolphin cleaners are fully autonomous and use intelligent navigation to cover the pool efficiently without manual control.

Yes, all Maytronics robotic cleaners are designed to work safely and effectively in saltwater pools.

Operation & Maintenance

Simply remove the filter basket, rinse thoroughly with a garden hose, and allow it to dry before reinserting.

Store your cleaner in a dry, shaded area—ideally on a caddy—to avoid sun and weather damage and preserve the cable.

No, for optimal longevity, remove the cleaner after each cleaning cycle, rinse it off, and store it properly.

Typical cycles run between 1.5 to 3 hours, depending on your pool size and the model used.

This could be due to low water levels, heavy debris, or worn brushes. Check these areas and replace parts if needed.

Troubleshooting & Performance

Ensure the power supply is connected, the control unit is on, and the filter is clean. Also, check for cable blockages or obstructions.

The filter basket may be clogged or not properly installed. Remove, clean, and reinsert it securely.

Air may be trapped inside the unit. Submerge it and gently shake it underwater until all air is released.

While many models have anti-tangle swivel cables, if the unit consistently gets stuck, consider installing a pool drain cover.

Confirm power is reaching the control box. Reset the unit, inspect the cable for damage, and ensure the GFCI hasn’t tripped.

Operation & Maintenance

Most Maytronics models come with a 2–3 year limited warranty, depending on the model and your location. Check your product manual or receipt for specific coverage.

Yes. Wearable parts such as brushes, tracks, filter baskets, and belts can be replaced to extend the life of the unit.

Dolphin robotic cleaners are highly energy-efficient, consuming only 60 to 100 watts per hour—significantly less than traditional pool cleaning systems.

Yes, but for best results, turn off high-powered pumps during cleaning to allow the robot to work without current interference.

Still Need Help?

If you’re experiencing issues not listed here or need personalised advice, contact Dolphin Pools on (03) 9830 5744 or visit our Melbourne showroom. Our pool experts are here to help with troubleshooting, product selection, and service bookings.

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